Digital Account Manager Jobs Johannesburg

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Digital Account Manager

The role will also include ensuring that client’s expectations are managed through all phases of their campaigns and rolling out the digital marketing strategy, overseeing all channels and ensuring optimal return on investment and delivery of conversions. You will also oversee the gathering of client information to ensure accurate execution and presentation of the digital research (insights) that will ultimately drive the strategy. As such, you will be the ‘glue’ that will hold together the strategy while ensuring that all departments are delivering an integrated service across all channels.

How will you achieve this?

  • Full Client Relationship Management: Proposals, Quotes and contract management
  • Manage the client relationship from research through each stage of the client relationship, identifying upgrade and renewal opportunities that will drive maximum profitability to the business.
  • Oversee Project Management (will manage the project co-ordinator)
  • Oversee ongoing client research, updates thereof and regular feedback on trends and opportunities to clients
  • Inform and educate the client in respect to the digital marketing opportunities available to drive increased conversions
  • Ensure that all departments are delivering in accordance with client expectations.
  • You will plan, co-ordinate and control the entire digital production process, ensuring that all services are delivered efficiently and cost effectively.
  • You will accurately monitor and record all workflow processes, and juggle schedules to ensure the best productivity is achieved, while ensuring absolute client satisfaction at all times.
  • You will be accountable for service delivery in accordance with the highest standards, while continuously implementing quality-controls across all aspects of digital production.

Qualifications & Skills to perform these tasks:

  • Must have at least 2 years’ experience having worked as an account manager within a busy digital agency, where you have managed multiple clients simultaneously.
  • Experience in measuring key performance metrics within the digital environment.
  • Advanced experience with Google Analytics
  • Should have a strong understanding of Search Engine Optimisation, Paid Media & Social Media marketing.
  • Should be able to work as part of a team and in a high-pressured environment with various deadlines.
  • Must be very detailed orientated and should have an excellent customer service delivery track record.
  • Must be exceptionally well presented, with an excellent command of the spoken and written English language.
  • Should be polished and professional.

Please note: Only candidates who meet all of the above minimum qualifications & skills required may submit their CV, accompanied by a cover letter describing why the candidate is most suited to this position. Cover letter should include current salary, salary expectation and notice period or soonest availability.

Why Work at BlueMagnet

Our team comprises of a collective of over 45 years having delivered professional digital marketing research analysis, strategy, online advertising, paid search, social media and search engine (SEO), user-centric (UX) compliant web development and design specialists across all touchpoints. We are have been practicing digital marketing in South Africa for as long as Google and Facebook has been in existence.

Founded in 2007, BlueMagnet proudly carries the reputation as the longest standing SEO Training Company in South Africa – endorsed by the Association for SEO Professionals South Africa (SEOPSA) – having trained some of the top SEO Agencies in South Africa. BlueMagnet was the first accredited South African Training Partner to the Digital Marketing Institute (DMI) in Ireland, having provided the internationally recognised Certified Digital Marketing Professional accreditation to over thousands of students across Africa since 2012. BlueMagnet has been at the forefront of digital training and skills development for the past 12 years, with lecturers and trainers who have hands-on practical experience in digital marketing research, analysis, strategy, UX, SEO, PPC and various other digital channels.

All our Digital Marketing Consultants have achieved outstanding grades in the internationally recognised Professional Digital Marketing Certification through the Digital Marketing Institute (DMI). Our Search Marketers are all Google Ads and Analytics qualified and have also completed SEOPSA’s SEO Professional Certification Program. Our Digital Marketing practitioners continuously enforce and uphold best-practice standards and compliance in digital marketing, ensuring that we adhere to a strict code of ethics and white-hat principles.

Our user-centered design methodology is based on the Human Factors International (HFI) framework which has been perfected over the past 30 Years. Recognised as the global leader in user experience (UX) design, HFI have incorporated best practices across every part of the user-centered design process including UX strategy, innovation, user research, structural design, detailed design, testing and validation.

We apply a stringent recruitment, selection and upskilling process to ensure that we employ the most experienced and technically competent Digital Marketing Experts in South Africa to deliver only the best Digital Marketing Services to serve our valued clients. Our Google specialists draw experience directly from the world’s leading advanced Search Marketing conferences, staying ahead of the latest Google algorithms, search trends, and search marketing tools.

We continuously evaluate available technologies to ensure that we utilise the most accurate and sophisticated digital marketing tools and software to conduct Website, SEO, UX, Google Ads, Content, Social Media, Online Brand Reputation, Sentiment and Analytics Audits; as well as Competitor Analysis; Online Market Research and ongoing Digital Marketing performance benchmarking, optimisation and management.

BlueMagnet partners with only the best web development companies and responsive web design companies, to ensure that your website is planned and development according to the highest standards.

Years Digital Marketing Experience
Top Performing Digital Campaigns
Trained Digital Marketing Professionals
Years SEO & UX Experience

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